Cancellations: Reservations must be canceled at least 48 hours before the service. Cancellations made later than that, or customer no-shows, will incur a 100% charge on the quoted rate on your credit card.
Payment: Reservations will be charged 24 hours ahead of the day of service. All credit card charges are non refundable. Credit card required on file to place reservations.
Booking: All bookings can be made online. If unable to book online bookings can be made over the phone by calling 847-257-2111 and mentioning the shuttle. Rates are the same booking over the phone or online.
Weather: Rain or shine all vehicles scheduled will show up on time as booked. In the event vehicle is unavailable a suitable replacement will be provided and client called about possible change ahead of scheduled date. The Pick Up time on all reservations is in Central Standard Time(CST).
Lost Items: We are not responsible for items left on the shuttle.